Episode 121: The Future of Conversational Design

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Jeremy Goldman is the author of Going Social and Getting to Like, a former Inc. columnist, and the founder of digital consultancy Firebrand Group. In addition to FUTUREPROOF. he serves as the Director of Marketing & Commerce Briefings at Insider Intelligence.

One major disruption right now is conversational AI, which is why we wanted to speak to Greg Cross. He’s co-founder and chief business officer of Soul Machines, which uses cutting-edge AI and conversational design technology to create “Digital People” which are used by companies and organizations around the world. These Digital People can serve a number of purposes, including but not limited to serving the public with health information amidst the pandemic.

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